Balloon Chat
Uncategorized Boards => The "Star" Interview => Topic started by: Graham Lee on June 23, 2008, 01:07:37 PM
Debbie has kindly agreed to be interviewed from 21st to 28th July;
Her job description is UK Distrributor Sales Manager for Pioneer Europe (qualatex).
So if you fancy asking Debbie any latex related questions please do as the compiled list is not being used for this interview as Debbie is not a twister, well after a few drinks :D but then that's another story & you can see for yourself if attending The Millennium Jam in November.
Debbie sent over a list of things she does for the company but the main one which will be of interest to us all is;
Worked for Pioneer for 19 years, work with the UK Distributors and Wholesalers.
I'd just like to say that Debbie is a lovely lady that I get along so wonderfully well with & have the utmost respect for.
Very much looking forward to this interview as I think there will be some very interesting questions being asked.
So it's over to you ;)
Graham Lee
Debbie,
1, When you started with the company what was your first job or did you go straight in at the top?
2, What do you most enjoy at a convention, apart from the drink :)
3, Is your position full time? & how many hours a week do you have to put in?
4, Do you find your job very stressful?
Hi Debbie,
Thanks very much for taking the time and trouble to be interviewed. A few varied questions follow!
What proportion of Qualatex's business is rounds for decorators and balloon releases etc and what proportion is modelling balloons?
I think I have mentioned this before but sometimes the alien face printing appears a little bit small, rather than covering the full balloon. Is this just where the balloon hasn't been inflated quite enough before printing?
Am I right in saying that in the past there were different qualities available depending on the where the balloons were destined for - I remember hearing that the balloons from Texas were tougher for the hot climate there than the Canadian ones or have I got that all wrong!?
What are your favourite colours and/or types of balloons from the Qualatex range?
Would it be possible to have animal print balloons, eg tiger/zebra stripes, dalmation spots etc, as 260s? Imagine how cute the most simple 1 balloon animal would look.
Yours
Coffee
I like that idea coffee. I have been asked for a dalmation loads of times!
Kev
It must be the thing now. I got asked this weekend as well.
Blame Twistina :D - there's a great Dalmation on her CD I've used it loads of times
It is a pain putting the spots on with a marker though
Hello
the 5 " face balloons comes in 2 prints and 2 colours so why dont they put 25 in each bag I think they might sell beter, and not only that could they be printed on a pale brown?
Hi Debbie,
How do you go about introducing a new colour? What is the thought process behind the decision.
Who decides on the colour? and how long does it take from making the decision on the new colour to have it in production & at the wholesalers.
and when are you taking me out to lunch :lol:
Can qualatex design and make an affordable strap-on waist 260q battery powered inflator? I mean one that has some serious blow-up power?
Hi Debbie
thanks for taking the time to answer our questions.
My questions are these:
I use lots of balloons in my work as an entertainer. What's the minimum amount I need to order if I do it directly from qualatex?
Where does qualatex get the latex for balloons from?
How long does it take a balloon to be made from the sap in the tree to in my hand?
that will do for now!!
thanks
Danny :geek:
Quote from: "Danny the Idiot"What's the minimum amount I need to order if I do it directly from qualatex?
Danny, I dont have a minimum order :D :lol:
Thanks Graham, but I'm not just thinking of modelling balloons - I need 3fts etc for my show.
8-)
Danny
I can answer your question about ordering from Qualatex direct. Simply put, they will charge you more per bag then you can purchase from one of their distributors around the country. The Qualatex Company is not interested in sales to individuals, but rather in quantity to distributors, which in a way is understandable from a business point of view. It's also better to buy by the box (50 bags), then do a mix or orders under 50 bags, that is if you want to make a savings and not bothered by buying mixed bags.
Quote from: "clownjoey"Simply put, they will charge you more per bag then you can purchase from one of their distributors around the country.
Well from my experience, although it was a few years ago now it was always cheaper to buy direct.
I'm sure Debbie will know more & put us all straight ;)
Have spoken with her today & she is hoping to get online tonight to answer some of the questions.
Well, I had 1 of their sales reps tell me that in so many words (4 years ago), and although I was buying a box or two at a time I found some qualatex distributors could undercut the price the actual qualatex company offered. I wanted to be a loyal costumer, so I called their rep. about my enquiry, and he told me their logic behind it, that individual sales are not so viable for them. Anyway, either way, I still use their balloons (due to nothing else available on the UK market). Besides, don't want to bite the hand that feeds me.
Quote from: "clownjoey"I still use their balloons (due to nothing else available on the UK market)
ClownJoey, You may want to have a look at this site //http://www.sempertexballoons.co.uk as they sponsor the "Care & Share" balloon days that I run all over the UK.
Let me know when your in the UK & you can come as a guest of mine to one of the days, or catch me at one of the major magic conventions in the UK, Blackpool or Eastbourne.
Cool, some new balloons on the block. Will have to try some soon. I think I might have tried those balloons about 5 years ago, samples where sent from the States, but to costly at that time to import them. They are a bit thicker then qualatex balloons from what I can recall, and a little longer??? If I recall it right, they also fairing well in the heat.
Quote from: "Graham Lee"Debbie,
1, When you started with the company what was your first job or did you go straight in at the top?
I started with the company in October 1989. There were just 2 people and we worked in a basement office Camden Town in London. I started off in customer services - at that stage we were taking orders from distributors and shipping directly from the States. We then moved into a small warehouse round the corner and started printing balloons, bagging and shipping from this small location, until we could cope no more and moved to Bishop's Stortford.....
2, What do you most enjoy at a convention, apart from the drink :)
After my 1 glass of wine!.....I mostly enjoying talking to the delegates, going to classes to see the teachers, who always amaze me by coming up with new techniques and fantastic ideas. Each convention is a little different...I really do enjoy the Millennium jam, it doesn't feel like work (don't tell the boss!) it's like a short holiday without the children (don't tell the husband!)
3, Is your position full time? & how many hours a week do you have to put in?
My position is full time....how many hours per week? I have never counted, sometimes I leave the house at 6.00am, sometimes I get home at 10pm. Because I cover the UK, Ireland and Scandinavia I am away from home a fair amount of time, so sometimes I'll be answering emails at a stupid o'clock..plus I work some weekends at exhibitions and events.......I don't want to think about the hours....
4, Do you find your job very stressful?
Sometimes I do find it stressful.....but over the years you learn to cope with the stress in differfent ways.....at shows when you are setting up it can be stressful because we may have forgotten to bring something...so I tend to get very bossy at shows (sorry Pioneer team!) ;) ;)
Quote from: "coffee"Hi Debbie,
Thanks very much for taking the time and trouble to be interviewed. A few varied questions follow!
What proportion of Qualatex's business is rounds for decorators and balloon releases etc and what proportion is modelling balloons?
I think I have mentioned this before but sometimes the alien face printing appears a little bit small, rather than covering the full balloon. Is this just where the balloon hasn't been inflated quite enough before printing?
Am I right in saying that in the past there were different qualities available depending on the where the balloons were destined for - I remember hearing that the balloons from Texas were tougher for the hot climate there than the Canadian ones or have I got that all wrong!?
What are your favourite colours and/or types of balloons from the Qualatex range?
Would it be possible to have animal print balloons, eg tiger/zebra stripes, dalmation spots etc, as 260s? Imagine how cute the most simple 1 balloon animal would look.
Yours
Coffee
Hi Coffee, thanks for asking me some questions.
We don't disclose the actual figures on the breakdown of the market, all I can say is that the entertainer market is very important to us across Europe. As you know we support the Millennium Jam, Euro Jam and we run Qjams around the UK....so sorry not to quote percentages....
With regards to the Alien face being printed to small, the size of the artwork/screen for every 1 side print of a 5" balloon is the same, if you have any samples you could send me I would appreciate it, I can them show them to the print floor manager.
There are no different qualities of 260Q, they are all the same - perfect! - very strange how these strange rumours can spread about something that isn't true....
Unfortunately it isn't possible to print on 260Q's with animal prints at this stage - but this may change in the future. Have you seen the latest copy of images, where Luc Bertand has double stuffed some balloons and distorted them? He did this with polka dots balloons and inserted 350Qs inside, you could try this with the 11" animal prints to see how they look..
My favourite colour balloon at the moment is purple violet, it is such a lovely strong vibrant colour, my favourite print is still glitter roses-a-round on black....favourite bubble is the single floating eye....favourite foil is to a wonderful mum....
Thanks
Quote from: "cashmagic"Hello
the 5 " face balloons comes in 2 prints and 2 colours so why dont they put 25 in each bag I think they might sell beter, and not only that could they be printed on a pale brown?
Hi - the mocha is a kind of pale brown...don't see us introcucing a paler brown...I have put your suggestion forward for a smaller count bag. Rozane in our marketing department has put this on her list of to do's!
Thanks
Quote from: "Graham Lee"Hi Debbie,
How do you go about introducing a new colour? What is the thought process behind the decision.
Who decides on the colour? and how long does it take from making the decision on the new colour to have it in production & at the wholesalers.
and when are you taking me out to lunch :lol:
We go about introducing new colours when we talk to our customers at events, shows, Qjams, thorugh distributors etc - when we are asked by a large group of customers, then we make the decision to launch the production. The labs then test how to make the colour and send to to various influential people in the industry to get their comments, this takes over 4 months to sort out. As you know we've introduced many news colours over the years. So if there's a colour you're wanting, just keep asking!
Thanks
Quote from: "Graham Lee"Quote from: "Danny the Idiot"What's the minimum amount I need to order if I do it directly from qualatex?
Danny, I dont have a minimum order :D :lol:
There's no minimum, you can order 1 bag....if you order £100 plus it's free carriage, otherwise you have to pay for the freight.
Thanks
Quote from: "clownjoey"I can answer your question about ordering from Qualatex direct. Simply put, they will charge you more per bag then you can purchase from one of their distributors around the country. The Qualatex Company is not interested in sales to individuals, but rather in quantity to distributors, which in a way is understandable from a business point of view. It's also better to buy by the box (50 bags), then do a mix or orders under 50 bags, that is if you want to make a savings and not bothered by buying mixed bags.
Actually we are interested in sales to individuals as well as to distributors, it's just that we won't offer discounts other than a 10% discount if you order by the case. 260 Traditional case quantity is 50 bags, but plain 160/260 etc, the case size is 10. It's really up to our distributors what they charge, we don't price fix, we have a price in our catalogue and that's what we stick to. I'm sure there are lots of deals to be had with the distributors if you order by the case too.
Thanks
Quote from: "Danny the Idiot"Thanks Graham, but I'm not just thinking of modelling balloons - I need 3fts etc for my show.
8-)
Danny
Danny - are you aware that we also have 4', 5.5' and 8' balloons?
Available colours are: green, yellow, orange, purple, blue, red, white...
Good luck
Debs, yes I am aware of the full splendiferous range of Q balloons. I have in my show an 8ft Chloroprene balloon too!!!
thanks for the info and replies,
Danny
Debbie,
Are there any new colours working there way through the system?
Or is that top secret??? :lol:
Hi Debbie,
I wanted to say I am very pleased that the range of colours has improved so much. When I started in 94 there was a very limited range of colours. Now I am like a child in a sweet shop. Recently I noticed a problem with the black balloons. They were inflating much wider than they should have (a sure sign of weakness) and sure enough they would burst more often than not. The black balloons seem to have changed recently. Has there been a change in the manufacture of this colour? If so, why?
Quote from: "coffee"I think I have mentioned this before but sometimes the alien face printing appears a little bit small, rather than covering the full balloon. Is this just where the balloon hasn't been inflated quite enough before printing?
Coffee
Coffee, are you aware that you can make stretch the printed area after you have inflated the balloon? This is particularly useful for the eyeball printed balloons that are often used under inflated. The eye print comes out rather small but you simply stretch it by wraping your hands around the balloon and forcing air into the printed area. It works with the smiley and alien faces just as well.
Hi Debbie, Great to see you here and thanks for answering all the Questions.
I really miss the mettalic colours that Qualatex used to do in the 260. In particular the dark pink (I think it was magenta?) and a lovely dark green. Any plans to reintroduce them?
I have often thought it would be useful to have a thinner balloon than the 160 particulary for fine detailing on sculptures where an air filled but un-inflated balloon may not give the desired effect. A balloon of about half an inch diameter would be great for dog leads, bows, hair etc. I don't think it would need to be as long as 60 inches. Has this ever been tried or indeed would it be possible?
I love the new un-dipped 321's and the solid colours of the dipped ones. I miss the orange and the pink though, are these gone for good?
without being to negative, i feel as many do the quality has gone down over the last few years , over the last month i have been monitoring how many balloons i cant use as either popping, stuck together or have holes (i know the stuck together and hole balloons i cna use in other ways) and my results so far are about 20% are unusable. So my question is has the manafacturing proses changed, or is it down to the storage of the supplier? I will also add the problem is worse in the mixed bags as appose to individual colours.
Interestingly the pink balloons are the main ones which deflate mid twisting and the yellow are the most popping.
Quote from: "ozzyd"without being to negative, i feel as many do the quality has gone down over the last few years , over the last month i have been monitoring how many balloons i cant use as either popping, stuck together or have holes (i know the stuck together and hole balloons i cna use in other ways) and my results so far are about 20% are unusable. So my question is has the manafacturing proses changed, or is it down to the storage of the supplier? I will also add the problem is worse in the mixed bags as appose to individual colours.
Interestingly the pink balloons are the main ones which deflate mid twisting and the yellow are the most popping.
Ozzy, it could be a supplier maybe seeling old stock or something. I used to have identical problems as you and then changed suppliers and have been fine ever since. I won't name them on here as it's not fair in case I'm wrong.
I've PM'd you Ozzy.
Hi Debbie,
I have 2 bags of silver 260q. The first is dark, but the other is light and almost even transparent as a clear balloon.
How is this possible?
Is the light one an old bag or something??
[attachment=0:3t8ylfu2][/attachment]silver.jpg[/attachment:3t8ylfu2]
And why is the black 260 more transparent then al the other colours like rose, blue?
I've always used qualatex, but now I'm using sempertex black. Becourse that one is stronger and less transparent.
How come that the orange balloons seems to be so much thicker than all the other colours?
Thank you for answering all our questions,
Petra
Quote from: "Graham Lee"Debbie,
Are there any new colours working there way through the system?
Or is that top secret??? :lol:
We are starting work on the new 2009 catalogue in the next couple of months - watch this space!
Quote from: "Thelma Levett"Hi Debbie,
I wanted to say I am very pleased that the range of colours has improved so much. When I started in 94 there was a very limited range of colours. Now I am like a child in a sweet shop. Recently I noticed a problem with the black balloons. They were inflating much wider than they should have (a sure sign of weakness) and sure enough they would burst more often than not. The black balloons seem to have changed recently. Has there been a change in the manufacture of this colour? If so, why?
We are really pleased that you are enjoying our large range of products. Regarding the black balloons, we have not changed the manufacturing process, but we will need to investigate any products where people say there's a problem. Anytime you have a complaint we would appreciate if you could send back some samples to us for full investigation We will always come back to you with our findings.....we need to hear back from you guys quickly if you find a problem please.
Quote from: "Billy Wiz"Quote from: "ozzyd"without being to negative, i feel as many do the quality has gone down over the last few years , over the last month i have been monitoring how many balloons i cant use as either popping, stuck together or have holes (i know the stuck together and hole balloons i cna use in other ways) and my results so far are about 20% are unusable. So my question is has the manafacturing proses changed, or is it down to the storage of the supplier? I will also add the problem is worse in the mixed bags as appose to individual colours.
Interestingly the pink balloons are the main ones which deflate mid twisting and the yellow are the most popping.
Ozzy, it could be a supplier maybe seeling old stock or something. I used to have identical problems as you and then changed suppliers and have been fine ever since. I won't name them on here as it's not fair in case I'm wrong.
I've PM'd you Ozzy.
It would really help if you could send us back any samples, we will do a full investigation and come back to you. Thanks
Quote from: "Twistina"Hi Debbie, Great to see you here and thanks for answering all the Questions.
I really miss the mettalic colours that Qualatex used to do in the 260. In particular the dark pink (I think it was magenta?) and a lovely dark green. Any plans to reintroduce them?
I have often thought it would be useful to have a thinner balloon than the 160 particulary for fine detailing on sculptures where an air filled but un-inflated balloon may not give the desired effect. A balloon of about half an inch diameter would be great for dog leads, bows, hair etc. I don't think it would need to be as long as 60 inches. Has this ever been tried or indeed would it be possible?
Hi Twistina - hope you are well.....With regards to the metallics, we have no plans to introduce them back at this stage . These were slow movers and metallic are slightly more difficult to manufacture and be consistent.
Not in our plans, not many people have asked for a spaghetti balloons so far.
I love the new un-dipped 321's and the solid colours of the dipped ones. I miss the orange and the pink though, are these gone for good?
I have seen the undipped orange & pink in the latest copy of images. I do not have a date of when Pioneer Europe will have them in stock.
PS - just so you know I have left a message for Sam - no return call as yet!!!
Quote from: "clownjoey"Can qualatex design and make an affordable strap-on waist 260q battery powered inflator? I mean one that has some serious blow-up power?
I can get no info on this, I know that Conwin were looking into this. I'll see what else I can find out for you,
Debs
Hi Debbie,
there has been a good bit of criticism about the standard of training given by pioneer in recent time's largely implying that the courses you run are more about selling products (especially those not necessarily needed by people starting out) than teaching and not reaching the standards that should be expected of a company like pioneer. Would you give us your feelings regarding these criticisms, and would you give a run down of what your beginner's courses cover, as I know there are some twisters hear that are very interested in getting in to decorating.
Regards
Roger
Hi debbie,
maybe I'm wrong, but I think you forgot to answer my questions??
It's the one with the photo of the 2 silver balloons.
Petra
Hi debbie, great to see you in this Forum. I didn't know that we could send you stuff so you could investigate fully, not that I have come across any....because I haven't :)
Debbie, I have a question.....a bit political? I've heard it said by some distributors that you don't allow them to sell any other make other than yours, if they are to be come a Qualatex distributor. Is this actually true?
Hi Debbie
We both go back a long way in the industry and have both seen our work in balloons, the variety of balloons and what can be done with them change and grow so much, so too with the people who come into with great ghusto and then leave the industry on a regular basis. I am a great believer in being honest and true to yourself and do not suffer fools gladly or otherwise as most peole who know me are aware. A true Northern woman that sometimes feels more like a Mum to some
The saying 'Never take as Malice anything that can also be taken as stupidity or niavity' is a saying that over the years has helped see me through a lot of things in life when others ego's seem to take over and allows me to see it more as enthusiasm for whatever they are doing (I think sometimes I am just getting old!!! adn that may be true too)
Do you have a saying or a thought helps you cope/come to terms with what is happening in the industry or around you at times of higher levels of stress/Ego's etc?
Pam
Debbie,
Thanks for taking the time to answer the questions from the members of balloon chat, hope it wasn't too stressful :D
Have emailed Debbie to see if she can log on to answer the last few questions.
Debbie, I was working with Crofty today & he asked me to post the pictures of the different size prints on the alien heads. He moved house a couple of weeks ago & won't have internet access for a few more weeks;
Quote from: "Petra"Hi Debbie,
I have 2 bags of silver 260q. The first is dark, but the other is light and almost even transparent as a clear balloon.
How is this possible?
Is the light one an old bag or something??
[attachment=0:1unblh2s][/attachment]silver.jpg[/attachment:1unblh2s]
And why is the black 260 more transparent then al the other colours like rose, blue?
I've always used qualatex, but now I'm using sempertex black. Becourse that one is stronger and less transparent.
How come that the orange balloons seems to be so much thicker than all the other colours?
Thank you for answering all our questions,
Petra
Hi Petra, thanks for bringing this to our attention. We are going to investigate this, someone else brought this to our attention and I know that it's be looked into. So far we have been told that the pigmentation has not been changed, but that doesn't help. Please keep us informed if this keeps happening.
With regards to the orange balloons being thicker, I believe this is down to it having more pigments, I think you'll find this with the orange and purple balloons (both of this are more expensive to make) every colour has different pigments – sorry that this is not more scientific for you.
Quote from: "Roger"Hi Debbie,
there has been a good bit of criticism about the standard of training given by pioneer in recent time's largely implying that the courses you run are more about selling products (especially those not necessarily needed by people starting out) than teaching and not reaching the standards that should be expected of a company like pioneer. Would you give us your feelings regarding these criticisms, and would you give a run down of what your beginner's courses cover, as I know there are some twisters hear that are very interested in getting in to decorating.
Regards
Roger
Hi Roger, thanks for your questions. With regards to the training, our Qualatex Fundamentals course is a recognised Nabas approved course – this means that when someone has been on our course they can join Nabas. It covers everything that a Nabas course covers; there is a timed lesson plan that takes you through each stage. Because we manufacture a much wider variety of latex/foil/bubbles we show these items in the course too – inflating a double bubble is not the same as foil, inflating donuts have a technique etc. The kind of thing that's covered is: health & safety, inflating latex to the correct size, tying techniques, foil inflation, balloon in a box, arches, spiral garland, PRICING (very important if you want to stay in business!). Our teachers are not paid commission on what's sold on the day – we do not ask them to poke the Qualatex name down everyone's neck throughout the day – plus people still have the choice of what they want to buy when they finish the course, we really don't employ the balloon police to check them out! It is a little frustrating when I hear comments about our training, we do so much for the industry with regards to education, look on the http://www.thequalatexevent.com (http://www.thequalatexevent.com) website and you can view all the training through the UK and Europe that we have heavily sponsored just this year. But we have been big into education for as long as I can remember being at Pioneer – I remember doing roadshows 15 years around the UK – at that stage no other manufacturer was doing any training and I think we have continued to help people over the years through roadshows, 1-day training, images magazine, balloon magic, QBN programme, QD Newslines, QJAMS, download recipes from the website.....to be name some. Sorry for a long answer.
Take care
Debs
Quote from: "Twistina"Hi Debbie, Great to see you here and thanks for answering all the Questions.
I really miss the mettalic colours that Qualatex used to do in the 260. In particular the dark pink (I think it was magenta?) and a lovely dark green. Any plans to reintroduce them?
I have often thought it would be useful to have a thinner balloon than the 160 particulary for fine detailing on sculptures where an air filled but un-inflated balloon may not give the desired effect. A balloon of about half an inch diameter would be great for dog leads, bows, hair etc. I don't think it would need to be as long as 60 inches. Has this ever been tried or indeed would it be possible?
Hi Twistina - hope you are well.....With regards to the metallics, we have no plans to introduce them back at this stage . These were slow movers and metallic are slightly more difficult to manufacture and be consistent.
Not in our plans, not many people have asked for a spaghetti balloons so far.
I love the new un-dipped 321's and the solid colours of the dipped ones. I miss the orange and the pink though, are these gone for good?
I have seen the undipped orange & pink in the latest copy of images. I do not have a date of when Pioneer Europe will have them in stock.
PS - just so you know I have left a message for Sam - no return call as yet!!!
Hi Twistana - The yellow and pink un-dipped 321s will be in stock from August 15th.
Take care
Debs
Quote from: "Stevie_Babe"Hi debbie, great to see you in this Forum. I didn't know that we could send you stuff so you could investigate fully, not that I have come across any....because I haven't :)
Debbie, I have a question.....a bit political? I've heard it said by some distributors that you don't allow them to sell any other make other than yours, if they are to be come a Qualatex distributor. Is this actually true?
Hi Stevie Babe....Not sure where you've heard that one from.....Our distributors run their own business, it's their decision as to what manufacturers balloons they carry, we really don't dictate these kind of terms to them. I think because of the back-up and education that we bring, Qualatex are their natural first choice. Sometimes we take the decision not to supply certain distributors because we may be already working with another distributor in the same location. I look after the distributors in the UK,Ireland and Scandinavia and I have never had to say this to them. Thanks for asking.
Debs
Quote from: "Pam Pearce"Hi Debbie
We both go back a long way in the industry and have both seen our work in balloons, the variety of balloons and what can be done with them change and grow so much, so too with the people who come into with great ghusto and then leave the industry on a regular basis. I am a great believer in being honest and true to yourself and do not suffer fools gladly or otherwise as most peole who know me are aware. A true Northern woman that sometimes feels more like a Mum to some
The saying 'Never take as Malice anything that can also be taken as stupidity or niavity' is a saying that over the years has helped see me through a lot of things in life when others ego's seem to take over and allows me to see it more as enthusiasm for whatever they are doing (I think sometimes I am just getting old!!! adn that may be true too)
Do you have a saying or a thought helps you cope/come to terms with what is happening in the industry or around you at times of higher levels of stress/Ego's etc?
Pam
Hi Pam – yes we do go back a long way....remember the trip you won with Qualatex to IBAC in the States? I remember us dressing up in cowboy hats, drinking in someone's room.....(it was work honestly) Anyway yes I've seen so many changes in the industry, sometimes I wish that I could go back to working with the same 5 people from Pioneer – but I have grown to love change and it's not a bad thing really!
There are a couple of saying that help me.....the first one is 'not everybody is the same' – learnt that one many years ago when I've asked someone to do something and it took them 10 times longer than if I'd done it myself, my other saying is 'treat other people the way you want to be treated yourself'.
Anyway – see you soon.
Debs
Quote from: "Graham Lee"Debbie, I was working with Crofty today & he asked me to post the pictures of the different size prints on the alien heads. He moved house a couple of weeks ago & won't have internet access for a few more weeks;
Hi - This is due to the balloons being printed in 2 places - here and the States. The larger print is from here because I saw them being printed in the warehouse a couple of weeks ago. I've sent the pictures to the right people and we'll look into this. I am really sorry if this has caused you problems and I hope to get this resolved for you.
Take care
Debs
Quote from: "Graham Lee"Hi Debbie,
How do you go about introducing a new colour? What is the thought process behind the decision.
Who decides on the colour? and how long does it take from making the decision on the new colour to have it in production & at the wholesalers.
and when are you taking me out to lunch :lol:
Mr Lee - I seem to remember taking you to a lovely pub in December......but anytime you are near the office - call me...although I only tend to be here 1 day a week - so book our date in advance! Or we could keep it a yearly thing - you could come to our Qjam in Bishop's Stortford on December 3rd - lunch will be provided for everyone (anyone that wants to come can, just look on http://www.thequalatexevent.com (http://www.thequalatexevent.com) under Qjams and register) you'll also get to see the wonderful Alberto Falcone as he is our star guest......along with Dee White our resident Qjammer (anyone who doesn't know Dee proposed to Jodie on Saturday and she said yes!)
Bye Mr S
Debbie had a few problems loading up her answers this morning, I've just updated them for her so if you looked earlier & there were no answers then have another look as they are all up now except for one which will be sent over to me later;
Hi Debbie,
Many thanks for looking into the Alien Face size Discrepancies.
I agree with you that the new violet purple is such a wonderful rich colour.
Many thanks indeed for all your fascinating replies.
Yours Coffee