Author Topic: Live Chat  (Read 1450 times)

Billy Wiz

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Live Chat
« on: January 20, 2009, 09:28:23 PM »
I've added something new to my site. I'm not sure if it will work but the idea is that if someone goes to my site, they can have a live instant chat via a link on the site, providing I'm online, and I do spend many hours working on the PC.

I’m hoping this will encourage potential bookers to contact me immediately with any questions rather than by email and hopefully more chance of securing the booking.

Please feel free to try it out and have a quick chat with me anytime I’m online.

I can see the obvious benefits, but can you see any negatives? Have you tried this before and did it work?

http://www.billywiz.biz
« Last Edit: January 01, 1970, 01:00:00 AM by Guest »

Billy Wiz

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Re: Live Chat
« Reply #1 on: January 21, 2009, 01:20:09 PM »
Well so far it's going quite well. I've had 2 enquiries this morning but couldn't do either as already booked, possible coming back with a different date. Also had a quick chat with my sister and Normski from balloon chat as well. :)

What I really like about the program is you can pre-set your predicted answers to their questions making it quite fast, rather than having to type the answers each time.

Chances are that the two people I had spoke to might have called or emailed anyway, but this way just saves them time and money and giving them an instant answer to their queries.
« Last Edit: January 01, 1970, 01:00:00 AM by Guest »

Smiggle

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Re: Live Chat
« Reply #2 on: January 21, 2009, 01:57:55 PM »
Sounds like a promising start Graeme - what is the progam you've used?

I'm building a site myself and thought of using a Skype link for the same purpose but that would need the enquirer to have a SKype too
« Last Edit: January 01, 1970, 01:00:00 AM by Guest »
C\'mon Let\'s twist again...

Billy Wiz

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Re: Live Chat
« Reply #3 on: January 21, 2009, 05:20:30 PM »
This is the program I downloaded. You get a free 10 day trial and then it only cost $14.95 I'm certainly going to keep it.

http://www.livehelper.com/
« Last Edit: January 01, 1970, 01:00:00 AM by Guest »